Scarcella Designz products are made-to-order with the best quality materials.
Certain circumstances are beyond our control. Please note that we cannot be responsible for:
- Spelling, punctuation or grammatical errors made by the customer.
- Inferior quality, blurry or low-resolution of uploaded images.
- 10% difference in design printing colours, print placement & size.
- 10% difference in the actual garment colours.
- Design errors introduced by the customer in the design creation process
- Errors on proofs that have been approved either in writing or by paying to confirm an order.
- The image uploaded on the system by you is not the image you want. printed, or if you want to change your artwork after placing your order.
- Errors in user-selected options such as product type or size.
- Garment shrinkage in wash.
- Cracking, pilling, creases and failure of any heat transfer vinyl after 14 days after receiving the item.
- BYO or Supplied garments errors during the print process.
- Courier delivery time frames.
*Please examine your designs carefully and correct any mistakes prior to placing your order.